Quality report

Quality report

The best quality of treatment is an individual experience

The experiences of our patients provide us with crucial information for improvement. The University Hospital Basel (USB) relies in particular on the evaluation of these experiences when it comes to quality issues. Our quality report also highlights other key quality data and highlights from the past year.

Creating added value together and responsibly for customized treatment quality

Quality of treatment: what can we learn from our patients?

Value Based Healthcare - the strategy for more benefits and new values

Doctor and patient in conversation
Patient opinion: the key to even better service quality

The opinions of our patients and their relatives are worth their weight in gold.

Key figures on treatment quality
Hospital-wide indicators: seeing quality in figures

We continuously carry out quality measurements and carefully monitor their results. We derive targeted measures from the key figures in order to further improve our services every day.

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Patient Reported Outcome Measures (PROMs): How are our patients really doing?

We measure and analyze the subjectively perceived success of treatment. This enables us to constantly optimize the quality of our treatment.

Patient Reported Outcome Measures (PROMs)
Certifications and registers: our quality certificates

We regularly have our quality audited by external bodies.
Take a look at our certifications and registers here.

Safety tours
Patient safety: working together to ensure a safe environment

Safety culture is the sum of what an organization is and does in its pursuit of safety. Internationally validated employee surveys are recommended to measure the safety culture at healthcare facilities. The USB conducted such a survey in 2023.

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