Commercial clerk EFZ in training at the workplace with a telephone

Management Assistant EFZ

There are many apprenticeships in a hospital - not only in the nursing area. If you enjoy taking on tasks in the areas of accounting, patient administration and human resources, the USB is more than just the right place for you. You can find more information about the KV apprenticeship at the University Hospital Basel on this page.

Information on training

As a business administrator in the healthcare sector, you are the "hub" in the administrative area of healthcare companies. You will work in areas such as patient administration, accounting, purchasing, human resources and secretarial services. You will be familiar with operational and customer-related processes as well as business contexts. You will provide patients and suppliers with information over the phone. You will also write letters, process mail, organize meetings, obtain quotes, post and record invoices and manage office supplies.

The commercial apprenticeship at the USB lasts 3 years. They will fly by, as you will get to know two new areas every year:

  1. Year of apprenticeship: HR Administration/Secretariat Operations
  2. Year of apprenticeship: Purchasing/Reception and Admissions
  3. Year of apprenticeship: Support center billing/financial accounting

At the University Hospital, you will work in one area as an apprentice on the 3-year apprenticeship (optionally with a vocational baccalaureate) or the shortened 2-year apprenticeship every six months. At the end of your apprenticeship, you will be familiar with various departments at the University Hospital.

You will attend theoretical classes at the KV Basel business school, and the inter-company courses organized by H+ Bildung will teach you industry-specific skills.

  • You have completed compulsory schooling with a good to very good grade (level E).
  • You are linguistically proficient, both orally and in writing.
  • You are interested in the healthcare sector and want to work for the well-being of people.
  • You have a flair for organization and numbers.
  • You enjoy working in a team.
  • You have good interpersonal skills and are confident and customer-oriented.
  • You are interested in the big picture. That's why you always think outside the box.
  • We only accept applications with Multicheck

The vocational baccalaureate complements your basic vocational training with an extended general education. It gives you access to a university of applied sciences (UAS).

  • 5 weeks vacation
  • 13th monthly salary
  • Practical and personal support
  • Great offers, such as free sports courses and discounts at Ticketcorner.

Many doors will be open to you after your apprenticeship as a commercial clerk EFZ. Quite a few. For example these:

  • Medical secretary/chief medical secretary
  • Various further training courses in administration and business administration
  • Courses offered by technical and vocational colleges and H+ Bildung
  • With a federal certificate: hospital specialist, health insurance specialist, social insurance specialist, HR specialist, management assistant, management specialist, etc.
  • Certified hospital expert, certified health insurance expert, certified social insurance expert, etc.
  • Certified business economist HF
  • University of Applied Sciences Bachelor of Science (FH) in Business Administration

We look forward to receiving your application. Even more so if it is complete. So make sure that your application dossier - the heart of the application - includes your CV and references. The CV helps us to know a few things about you before the first interview. So list the most important information about you in your CV. We don't mean the number of followers you have on Insta or the games you have won on FIFA, but your date of birth, address, the name of your school, as well as your hobbies and interests.


If we are impressed by your application dossier, we will invite you to an interview. To make sure you make a good impression there, you should find out a little about the University Hospital Basel beforehand. Take a look at our website, scroll through our Instagram feed or check out the USB YouTube channel. This is the best way to find out exactly what we do here and whether you like it.

Not quite sure how the school works? Wondering who your instructor will be? Make a note of all the questions on a piece of paper so that you don't forget to ask them at the interview because you're so nervous!

Please note that we only accept applications via our online platform and not by email.

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Steven Böni

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Apprenticeship vacancies

We at the USB like to train people. That's why we offer a wide range of apprenticeships in different areas: in commerce, as a chef, in nursing, in IT and so on... You can find our apprenticeship vacancies on our job portal by selecting "Apprenticeships" in the job group.

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FAQs on training at the USB

What does the day-to-day life of a chef look like? How long does the apprenticeship as a cook EFZ last? What areas of work will I get to know during my apprenticeship as an EFZ logistics technician? You can find answers to all these questions in our FAQs.

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